All Sales Are Final. Language courses are non-returnable.
Please allow approximately 12-16 days for domestic delivery within America, and 16-22 days for foreign delivery. Canada delivery is approximately 14-18 days. This is an estimate and not a definite delivery time. Actual delivery may be greater or lesser than the estimated time.
If you have a critical need to receive your order within a definite time frame please use the "Comments" section of the Order Form and inform us. We will do our best to get your order to you within that time frame. We use the US Postal Service for all shipments.
Any defective merchandise will be replaced free of charge.